Healthcare Site Crashes While Sebelius Tries To Sign Person Up At Media Event

by Brian Andrews, CBS Miami
November 20, 2013

MIAMI – Seven weeks to the day since the troubled healthcare.gov website was launched, HHS Secretary Kathleen Sebelius was in Miami, meeting with so-called “navigators” who are helping the public get signed up for coverage.

Sebelius is a member of the President’s Cabinet. With all the suits, security and cameras following her, you would have thought that President Obama was visiting Tuesday afternoon in what was clearly a highly orchestrated media event to focus on the positive, after so many negative media reports about the Obamacare sign-up process.

Sebelius, wearing green, walked through the front doors of North Shore Hospital near Miami Shores where she shook hands with hospital staff and members of the Epilepsy Foundation who are staffing the Obamacare Navigation center housed off the hospital’s lobby. There she met with the team helping South Floridians to sign-up on line or on paper.

“So she is being helpful,” asked the secretary to a couple sitting at one table of a navigator. “Absolutely,” they responded.

At a second table, the secretary met Carmen Salero who was trying to sign up online. As the secretary and Salero made small talk, CBS4′s Brian Andrews noticed the site crash on the lap top in front of them.

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